Privacy Policy for mesob restaurant and bar

This Privacy Policy explains how Mesob Restaurant and Bar ("Mesob," "we," "us," or "our") collects, uses, and protects your personal information in connection with our operations, including through our website and reservation services.

1. Information We Collect

We collect information primarily to manage reservations, communicate with you, and improve our services. This includes:

  • Reservation Data: Your name, email address, phone number, date and time of reservation, and party size when you book a table.

  • Communication Data: Information you provide when you sign up for our newsletter, send us an email, or communicate with us through social media.

  • Website Usage Data: Information about how you use our Website, such as your IP address, browser type, device information, and pages viewed, collected through cookies and website analytics services (e.g., Google Analytics).

2. How We Use Your Information

We use the collected data for the following purposes:

  • To process, confirm, and manage your reservations.

  • To communicate with you regarding your booking, special events, or changes to our operating hours.

  • To send you marketing and promotional communications (if you have opted-in), such as newsletters or information about special offers. You may opt-out at any time.

  • To improve the user experience of our Website and analyze trends in customer behavior.

3. Sharing Your Information

We do not sell your personal information. We only share your data with trusted third-party service providers necessary to run our business, which may include:

  • Reservation Platforms (e.g., Resy, OpenTable, or similar service) to manage booking logistics.

  • Email Marketing Providers (e.g., Mailchimp or similar service) to manage our newsletter distribution.

  • Website Analytics Providers (e.g., Google Analytics) to track and analyze website usage.

These third parties are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small files stored on your device that help us remember your preferences, track website traffic, and deliver personalized content.

  • You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Please note that if you disable or refuse cookies, some parts of the Website may become inaccessible or not function properly.

5. Data Security and Your Rights

We implement appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. If you have any questions about the data we hold about you or wish to unsubscribe from marketing communications, please contact us directly.